Terms and Conditions
ELECTRONIC COMMUNICATIONSWhen you use any AG-INDUSTRIAL, INC. Service, or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site or through other services of ours. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
PRICESPricing is only available for Online Parts sales. Please call our Sales Department for pricing of equipment and attachments. We try to keep the pricing up-to-date but due to the wide selection of products offered, prices may change without notice. We also reserve the right to make corrections in the event of a misprint.
All individual orders must be accompanied by full payment plus Shipping & Handling charges and applicable state tax (PA, MD residents, 6% & NJ residents, 7%).
We generally do not charge your credit card until after your order has entered the shipping process or for digital products, until we make the digital product available to you.
We accept: VISA, MasterCard, Discover, American Express, and CNH Capital
AG-INDUSTRIAL, INC. WILL NOT add a credit card surcharge to your order.
ORDERING OPTIONSThere are three easy ways to place an order:
- Order securely online 24 hours a day using your Visa, Master Card, Discover, or American Express.
- Order via telephone from one of our 4 locations during normal business hours.
- Stop in at one of our 4 Locations to place your order.
SALES TAXPennsylvania and Maryland residents are subject to 6% tax. New Jersey residents are subject to 6.625% tax. (Tax is applicable to Product and Shipping). Online orders in all other States are Tax Free. There are some products that are non-taxable; therefore, tax will not be applied to those products.
SHIPPING & DELIVERY POLICYContinental U.S. orders are shipped via UPS Ground, FedEx Ground, or USPS Priority Mail. Some restrictions do apply because of quantity, weight, shape or size. Some orders may require additional shipping charges. If the items you are ordering require extra shipping, we will notify you once your order is received. There are some items that require a freight charge and are listed as such in their description.
For the following shipping circumstances, please contact us at 1-800-346-8319 for shipping quotes.
- Shipments to Alaska or Hawaii
- International Shipments
- Expedited Shipments (Next Day Air, 2nd Day Air, etc.)
Please allow 1-2 days to process shipment(s).
Orders placed after 3:00 p.m. during weekdays will be processed the next day.
Orders placed on Saturday or Sunday will be processed the following Monday
PRODUCT DESCRIPTIONSAG-INDUSTRIAL,INC. attempts to be as accurate as possible. However, AG-INDUSTRIAL,INC. does not warrant that product descriptions or other content of any AG-INDUSTRIAL,INC. Service is accurate, complete, reliable, current, or error-free. If a product offered by AG-INDUSTRIAL,INC. itself is not as described, your sole remedy is to return it in unused condition.
RISK OF LOSSAll items purchased from AG-INDUSTRIAL,INC. are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
RETURNS, REFUNDS AND TITLEAG-INDUSTRIAL,INC. does not take title to returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return. In this situation, AG-INDUSTRIAL,INC. does not take title to the refunded item. For more information about our returns and refunds, please contact our Returns Department.
All return requests must be accompanied by the original bill or invoice. No parts returned after 10 days. No return on electrical or special order parts. A 20% restocking fee will apply to all returned goods.
To read more, visit our Returns Policy page.
REGISTRATION INFORMATION - YOUR ACCOUNT
TERMThis Agreement will remain in full force and effect while you use the Website. You may terminate your membership at any time for any reason by following the instructions on the “TERMINATION OF ACCOUNT” in the setting page. We may terminate your membership for any reason at any time. Even after your membership is terminated, certain sections of this Agreement will remain in effect.
COPYRIGHTAll content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of AG-INDUSTRIAL, INC. or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of AG-INDUSTRIAL, INC. and protected by U.S. and international copyright laws. All software used on this site is the property of AG-INDUSTRIAL, INC. or its software suppliers and protected by United States and international copyright laws.
APPLICABLE LAWBy using any AG-INDUSTRIAL, INC. Service, you agree that the Federal Arbitration Act, applicable federal law, and the laws of the state of Maryland, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and AG-INDUSTRIAL, INC.
INTELLECTUAL PROPERTY RIGHTSYou hereby acknowledge that all rights, titles and interests, including but not limited to rights covered by the Intellectual Property Rights, in and to the site, and that You will not acquire any right, title, or interest in or to the site except as expressly set forth in this Agreement. You will not modify, adapt, translate, prepare derivative works from, decompile, reverse engineer, disassemble or otherwise attempt to derive source code from any of our services, software, or documentation, or create or attempt to create a substitute or similar service or product through use of or access to the Program or proprietary information related thereto.
COPYRIGHT COMPLAINTSAG-INDUSTRIAL,INC. respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us with the a description of the copyrighted work that you claim has been infringed upon, and where it can be found.
CONFIDENTIALITYYou agree not to disclose information you obtain from us. All information submitted to by an end-user customer pursuant to a Program is proprietary information of AG-INDUSTRIAL, INC.. Such customer information is confidential and may not be disclosed. Publisher agrees not to reproduce, disseminate, sell, distribute or commercially exploit any such proprietary information in any manner.
WAIVER AND SEVERABILITY OF TERMSFailure of the AG-INDUSTRIAL, INC. to insist upon strict performance of any of the terms, conditions and covenants hereof shall not be deemed a relinquishment or waiver of any rights or remedy that the we may have, nor shall it be construed as a waiver of any subsequent breach of the terms, conditions or covenants hereof, which terms, conditions and covenants shall continue to be in full force and effect.
In the event that any provision of these Terms and Conditions is found invalid or unenforceable pursuant to any judicial decree or decision, such provision shall be deemed to apply only to the maximum extent permitted by law, and the remainder of these Terms and Conditions shall remain valid and enforceable according to its terms.
ENTIRE AGREEMENTThis Agreement shall be governed by and construed in accordance with the substantive laws of Maryland, without any reference to conflict-of-laws principles. The Agreement describes and encompasses the entire agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the contents and materials provided by or through the Site, and the subject matter of this Agreement.
THIS DOCUMENT WAS LAST UPDATED: November 7th, 2019